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IP Telephony
IP telephony enables voice, video and data communications to be transmitted over a single, converged network. As a result, users are enabled to communicate in any workspace - whether they are in the office, working remotely from home or abroad, or are mobile.
This technology offers cost benefits to businesses as voice calls are made using the Internet. Calls travel as packets of data on shared lines, avoiding the tolls of the PSTN & ISDN lines.
Using your network as the platform, we work together with leading IP telephony vendors to implement a call processing and IP phone solution. IP phones can be wired, wireless or installed as a softphone on users PC systems. Offering a flexible and scalable solution.
Unified Communications
IP telephony solutions are an integral part of Unified Communications which works to unify these disparate voice, video and data communications - all intending to make businesses faster, more efficient and more responsive. Consequently, linking people and systems more effectively.
Traditionally, technologies were separate units that prevented real-time collaboration and resulted in hindrance of business processes which affects efficiencies and customer service.
The business benefits of Unified Communications include:
- Streamlined communications
- Ability to be productive everywhere - Immediate connections & efficient communications
- Helping organisations align communications more closely with business processes
- Integrated applications that allows users to access information quickly and easily
We have the technical expertise to design a solution that satisfies your needs right now as well as scalable for your future requirements. After implementation we provide training to your staff to ensure a seamless migration, and then continue to maintain and support your integrated communication system along with your converged infrastructure.
This convergence allows us to eliminate dual networks and offer our clientís simplified administration as the systems are consolidated into a single support entity. There is no longer the need for separate telecommunications and data support staff ñ we can be accountable for your entire network.
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Getting the configuration right and making it secure and future proof is what it’s all about and our top priority. There are literally thousands of ‘off the shelf programs’ available and we know where to find them. When off the shelf software isn’t quite right or the software you need is simply not available we’ll write it for you. Phone, internet, email, text, appointment diary, and GPS in the palm of your hand and all syncronised with your office. Connect, communicate and collaborate with voice, video and data over the internet. Access video surveillance over the internet in real time, from any computer, anywhere in the world. Specialises in Dedicated Servers, Colocation, and Offsite Disaster Recovery.
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